Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client assistance crew is educated to speedily care for all our cloud web hosting customers’ requests and help requests. Via our ticketing system, it is also possible to post your question and a support team fellow member will, no doubt go back to you in only maximum 60 minutes. In reality, practice has shown us that the common reply period is 20 mins.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us any time required. Our team of qualified professionals will undoubtedly be on the web for you 24x7x365 to answer to all of your questions and to fix any concern you might have. You will be able to post a help and support ticket from the 6xCloud Hosting Control Panel or send us an email anytime. Additionally, on business days, you can easily phone us or make use of the live chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has integrated a detailed know–how base into the Control Panel which enables you to acquire very helpful step by step information whenever you want. Each section of the Control Panel has its own contextual help area offering a selection of how–to posts. We have also organized movies to supply you with a better visual representation of the correct way to execute any given job.