Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • In the Hosting Control Panel you will find an exhaustive Help section featuring various articles and frequently asked questions. They are compiled by our support team of proficient techs. Just fill in your question and our intelligent system will provide you with the best answer.

  • Top quality support service

  • How–To Videos

  • We have compiled a selection of educational video tutorials that visually illustrate how to settle a typical problem connected with your cloud web hosting account. You can find the videos in the Help Center.

  • Intuitive help center

  • A One–Hour Response Guarantee

  • We back up all our semi–dedicated servers with a 24/7 customer support service and a 60–minute response time guarantee. Our proficient technical support engineers will be available to you 7 days a week to reply to your inquiries and to settle any problem that you might come across. Just send a support request from the Help Center and we will respond back to you in no time.